Wood Art by John Black

FAQ

Frequently Asked Questions

Don't forget! Each piece of Intarsia and Wood Art is a "One of a Kind." Due to the wide variety of wood grains and colorings, each piece is going to be slightly different.  When I pick out the wood for my projects, I try to match colors as closely as possible.


How long will it take me to get my order?

At the time of your order, I will give you an estimate of how long your project will take. Arrival time is dependent upon several variables including, but not limited to whether the requested pattern and appropriate woods are in stock, difficulty of the pattern and current demand. I always allow myself ample time to create a quality piece that both you as the buyer and I can be proud of.


Can I order something not shown on your website?

Yes. I have many other patterns and resources available to me. Just let me know what type of subject you are interested in; I will do the research. If you are trying to capture the likeness of your pet, send me a photo to help guide me in my pattern and wood selections. Commission work and some special requests require a non-refundable deposit of 30% before the project is started.


If I don't like the piece I ordered, can I return it for a refund? 
I want you to enjoy your Wood Art. If you are unhappy with your piece, I will refund the price less shipping costs, a 25% restocking fee and any non-refundable deposits if it is shipped back to me within 15 days. The piece must be returned to me in the same condition that it was sent to you.


Is shipping included in the price of the piece? 

No. I charge only the actual mailing/shipping costs. Shipping is based on the weight of the item, how fast you want it to arrive, the carrier used and how far the package will be shipped. Please note that we will only ship to United States addresses at this time.



Wood Art by John Black

Copyright 2013. Wood Art by John Black. All rights reserved. 

www.WoodArtbyJohnBlack.com

The Intarsia Process